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Cookies & browser storage

The essential cookies and browser storage QuarterLink uses for account access, HMRC connection, fraud-prevention data, billing, support, and cookie preferences.

Last updated 13 October 2026
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Essential-first

The website uses service and security storage. The cookie notice remembers your acknowledgement; it is not an opt-in to advertising.

HMRC browser data

QuarterLink records a device identifier and browser details when you enter an HMRC account workflow. Browsing sales and legal pages does not create or refresh these records.

Stripe-hosted payments

Stripe may set cookies on hosted checkout, invoice, and billing portal pages. Stripe notices apply there.

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Cookies and storage we use

Authentication and session cookies
next-auth.session-token (with a __Secure- prefix over HTTPS) keeps your account signed in for up to 30 days, renewed during active use. next-auth.csrf-token and next-auth.callback-url support secure sign-in and return navigation; these are session cookies. Sign-out clears the session token.
HMRC OAuth state cookie
hmrc_oauth_state, hmrc_oauth_client_id and hmrc_oauth_return link an authorised HMRC connection to the initiating account. They expire after 10 minutes or are cleared when the flow finishes.
Integration OAuth state cookies
integration_oauth_state_[provider] and spreadsheet_google_drive_oauth_state protect optional connection callbacks. They expire after 10 minutes or are cleared when the connection finishes.
MFA and step-up state
Recent verification details are held in your authenticated session to support protected actions. There is no separate advertising or tracking cookie for MFA.
hmrc_device_id
A randomly generated device identifier for HMRC fraud-prevention requests. When you enter an HMRC account workflow, QuarterLink stores the same identifier in a cookie and this browser's local storage. The cookie expires one year after it is written; an unchanged cookie is not renewed. The local storage value has no automatic expiry and can restore the same identifier when the cookie expires or is removed. A valid existing cookie is preserved. Browser settings, private browsing, clearing site data or storage eviction may prevent continuity.
hmrc_browser_fph
Stores browser user agent, screen dimensions, colour depth, window size and time-zone offset for HMRC fraud-prevention requests. Written when you enter an HMRC account workflow if the stored value is absent or has changed, and expires one day after the last write. The values are checked again during the workflow, including after resizing; an unchanged value does not extend the expiry. It is not created or refreshed on public sales or legal pages.
HMRC sync recovery session storage
Stores a random request reference, a workspace selector, the selected client or income-source types and the last known status in this tab. This helps recover a saved sync after a reload or lost response. It does not store tax records, HMRC tokens or MFA details. After 24 hours, unresolved references remain for recovery and to prevent accidental duplicate requests. Your browser manages this session storage, and you can clear it through its site-data settings.
cookie-consent localStorage value
Remembers that you acknowledged this notice. It has no automatic expiry and stays in this browser until you clear site storage.
Workspace preferences
preferredViewMode and relevant workflow preference storage remember choices you make inside the account workspace. Local storage remains until you clear it; workflow preferences can be renewed when you change them.
Stripe hosted-flow cookies
Stripe may set cookies for checkout, customer portal, invoice payment, fraud prevention, and payment security on Stripe-hosted pages.
02

Why service cookies are needed

  • To keep account sessions secure.
  • To protect HMRC, Google Drive, billing, and integration connection flows.
  • To remember security step-up state for protected actions.
  • To supply HMRC-required fraud-prevention information when you request an HMRC account workflow. We do not collect that browser information merely because you browse the public website.
  • To remember the cookie notice choice.
03

Analytics and marketing cookies

QuarterLink does not currently load advertising or optional marketing analytics cookies on its sales pages. Contact requests and service events are recorded on the server. If optional storage requiring consent is introduced, it will stay off until you choose to allow it.

04

Managing cookies

Existing HMRC cookies may remain after you leave an account workflow until they expire or you clear them; visiting a public page does not refresh them. You can delete cookies, local storage and session storage through your browser’s site-data settings. Local storage is separate from cookies, so clearing cookies alone may not reset the notice, workspace preferences or HMRC device identifier. The device identifier can be restored from local storage when you next enter an HMRC workflow. Clear both QuarterLink cookies and local storage to remove both device copies. Public pages do not create or refresh these HMRC records. Clearing essential cookies may sign you out, interrupt HMRC or integration connection flows, or require MFA/HMRC verification again. Clearing a sync recovery reference does not cancel a saved server action or prove that it was unsent.

Official guidance & company details
Railway data-processing terms ↗Railway subprocessors ↗Hostinger data-processing terms ↗Cloudflare data-processing terms ↗Stripe data-processing terms ↗Stripe transfer safeguards ↗Stripe service providers ↗Haetora Software Ltd at Companies House ↗Make a data protection complaint to the ICO ↗GOV.UK guidance on keeping self-employed business records ↗GOV.UK MTD Income Tax dates ↗GOV.UK MTD software guidance ↗ICO right to be informed ↗ICO cookies guidance ↗
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